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Departments M - Z
After Hours Emergency Number: (540) 658-4857
Our mission is to provide water and wastewater services, which satisfy the present and future needs and expectations of our customers. Our performance is directed at meeting or exceeding all regulatory requirements. We are committed to excellence in all that we do.
Please include the bottom portion of your bill when you mail payments to:
Stafford County - Utilities
P.O. Box 1195
Stafford, VA 22555-1195
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How do I start water and sewer service?
How do I close my account?
Where can I pay my bill?
Why is my water consumption so high?
What if I have an emergency after the office is closed?
Can I charge my water and sewer bill on my credit card?
What do I do if my sewer backs up?
Where is my main water valve in case I need to turn my water off?
Does my water contain fluoride?
My water pressure seems high (low). What should I do?
Are adjustments made for water leaks between my meter and my house?
Are adjustments made for water leaks due to a toilet leak?
Is there any adjustment to my bill for using water for my lawn, filling my pool, washing cars, or other uses where it does not go down the sewer?
When is the best time to water my lawn?
Can I draw water from a fire hydrant?
Director of Utilities
2128 Jefferson Davis Hwy
Stafford, VA 22554
Ph: (540) 658-8616
After Hours Emergency: (540) 658-4857
Monday - Friday
8:00 am - 4:30 pm
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1300 Courthouse Road, Stafford, VA 22554 • Ph: (540) 658-8600 •